FREQUENTLY ASKED QUESTIONS
Find answers to common questions
How do I create an account?+
Click the Register button in the top navigation, fill in your email and password, and verify your email address. You can then start buying or selling.
How do I list a product?+
Go to your Seller Dashboard and click "Add New Product". Fill in all required information including photos, description, price, and condition. Your product will be live immediately.
Is there a fee to sell?+
Trèigo charges a 5% commission on each successful sale. This is deducted from the payment you receive.
How do I know if a seller is trustworthy?+
Check the seller's rating, number of sales, and customer reviews. Sellers with Trèigo Verified badge have had their products authenticated.
How long does shipping take?+
Shipping times vary by seller and location. Most items arrive within 5-7 business days within Albania.
Can I change my payment method?+
Yes, you can update your payment method in Account Settings. Changes apply to future transactions.
What if I receive a damaged item?+
Report it immediately in your orders. Provide photos of the damage, and we'll help resolve the issue with a refund or replacement.
How do I get the Verified badge?+
Request verification when listing a product. Provide required photos and documents. Our team reviews within 24-48 hours.