DELIVERY INFORMATION

DELIVERY TIMES

SHIPPING COST

Shipping costs are set by individual sellers. You'll see the total shipping cost before checkout.

• Flat rate shipping: Fixed price regardless of order size
• Weight-based shipping: Price varies by package weight
• Free shipping: Some sellers offer free shipping

TRACKING YOUR ORDER

Once your order ships, you'll receive a tracking number via email. You can use this to monitor your package's progress.

Tracking updates are provided by the shipping carrier. Delays can occur due to weather, customs, or high order volumes.

PACKAGING

All items are carefully packed to minimize damage during transit. High-value items are typically shipped with extra protection.

IF YOUR ITEM DOESN'T ARRIVE

If your order doesn't arrive within the estimated timeframe:

1. Wait 1-2 additional days (delays happen)
2. Contact the seller to ask about status
3. If still missing, file a claim in your order
4. Provide tracking number and evidence
5. Trèigo will investigate and resolve